Sunday, September 11, 2011

Stay Hungry. Stay Foolish.

Speaking of convocation speeches, none other has delivered a more stirring message in recent years than former Apple CEO, Steve Jobs. As a tribute to the exuberance and inspiration he has brought us through his iconic products, let us revisit the famous lines he delivered at Stanford University back in 2005. At the same time, we wish him, from the bottom of our hearts, the best of health.
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Friendly Tip: Jobs starts his speech at 7:40.

I am honored to be with you today at your commencement from one of the finest universities in the world. I never graduated from college. Truth be told, this is the closest I've ever gotten to a college graduation. Today I want to tell you three stories from my life. That's it. No big deal. Just three stories.

The first story is about connecting the dots.
I dropped out of Reed College after the first 6 months, but then stayed around as a drop-in for another 18 months or so before I really quit. So why did I drop out?
It started before I was born. My biological mother was a young, unwed college graduate student, and she decided to put me up for adoption. She felt very strongly that I should be adopted by college graduates, so everything was all set for me to be adopted at birth by a lawyer and his wife. Except that when I popped out they decided at the last minute that they really wanted a girl. So my parents, who were on a waiting list, got a call in the middle of the night asking: "We have an unexpected baby boy; do you want him?" They said: "Of course." My biological mother later found out that my mother had never graduated from college and that my father had never graduated from high school. She refused to sign the final adoption papers. She only relented a few months later when my parents promised that I would someday go to college.
And 17 years later I did go to college. But I naively chose a college that was almost as expensive as Stanford, and all of my working-class parents' savings were being spent on my college tuition. After six months, I couldn't see the value in it. I had no idea what I wanted to do with my life and no idea how college was going to help me figure it out. And here I was spending all of the money my parents had saved their entire life. So I decided to drop out and trust that it would all work out OK. It was pretty scary at the time, but looking back it was one of the best decisions I ever made. The minute I dropped out I could stop taking the required classes that didn't interest me, and begin dropping in on the ones that looked interesting.
It wasn't all romantic. I didn't have a dorm room, so I slept on the floor in friends' rooms, I returned coke bottles for the 5¢ deposits to buy food with, and I would walk the 7 miles across town every Sunday night to get one good meal a week at the Hare Krishna temple. I loved it. And much of what I stumbled into by following my curiosity and intuition turned out to be priceless later on. Let me give you one example:
Reed College at that time offered perhaps the best calligraphy instruction in the country. Throughout the campus every poster, every label on every drawer, was beautifully hand calligraphed. Because I had dropped out and didn't have to take the normal classes, I decided to take a calligraphy class to learn how to do this. I learned about serif and san serif typefaces, about varying the amount of space between different letter combinations, about what makes great typography great. It was beautiful, historical, artistically subtle in a way that science can't capture, and I found it fascinating.
None of this had even a hope of any practical application in my life. But ten years later, when we were designing the first Macintosh computer, it all came back to me. And we designed it all into the Mac. It was the first computer with beautiful typography. If I had never dropped in on that single course in college, the Mac would have never had multiple typefaces or proportionally spaced fonts. And since Windows just copied the Mac, it's likely that no personal computer would have them. If I had never dropped out, I would have never dropped in on this calligraphy class, and personal computers might not have the wonderful typography that they do. Of course it was impossible to connect the dots looking forward when I was in college. But it was very, very clear looking backwards ten years later.
Again, you can't connect the dots looking forward; you can only connect them looking backwards. So you have to trust that the dots will somehow connect in your future. You have to trust in something — your gut, destiny, life, karma, whatever. This approach has never let me down, and it has made all the difference in my life.
My second story is about love and loss.
I was lucky — I found what I loved to do early in life. Woz and I started Apple in my parents garage when I was 20. We worked hard, and in 10 years Apple had grown from just the two of us in a garage into a $2 billion company with over 4000 employees. We had just released our finest creation — the Macintosh — a year earlier, and I had just turned 30. And then I got fired. How can you get fired from a company you started? Well, as Apple grew we hired someone who I thought was very talented to run the company with me, and for the first year or so things went well. But then our visions of the future began to diverge and eventually we had a falling out. When we did, our Board of Directors sided with him. So at 30 I was out. And very publicly out. What had been the focus of my entire adult life was gone, and it was devastating.
I really didn't know what to do for a few months. I felt that I had let the previous generation of entrepreneurs down - that I had dropped the baton as it was being passed to me. I met with David Packard and Bob Noyce and tried to apologize for screwing up so badly. I was a very public failure, and I even thought about running away from the valley. But something slowly began to dawn on me — I still loved what I did. The turn of events at Apple had not changed that one bit. I had been rejected, but I was still in love. And so I decided to start over.
I didn't see it then, but it turned out that getting fired from Apple was the best thing that could have ever happened to me. The heaviness of being successful was replaced by the lightness of being a beginner again, less sure about everything. It freed me to enter one of the most creative periods of my life.
During the next five years, I started a company named NeXT, another company named Pixar, and fell in love with an amazing woman who would become my wife. Pixar went on to create the worlds first computer animated feature film, Toy Story, and is now the most successful animation studio in the world. In a remarkable turn of events, Apple bought NeXT, I returned to Apple, and the technology we developed at NeXT is at the heart of Apple's current renaissance. And Laurene and I have a wonderful family together.
I'm pretty sure none of this would have happened if I hadn't been fired from Apple. It was awful tasting medicine, but I guess the patient needed it. Sometimes life hits you in the head with a brick. Don't lose faith. I'm convinced that the only thing that kept me going was that I loved what I did. You've got to find what you love. And that is as true for your work as it is for your lovers. Your work is going to fill a large part of your life, and the only way to be truly satisfied is to do what you believe is great work. And the only way to do great work is to love what you do. If you haven't found it yet, keep looking. Don't settle. As with all matters of the heart, you'll know when you find it. And, like any great relationship, it just gets better and better as the years roll on. So keep looking until you find it. Don't settle.
My third story is about death.
When I was 17, I read a quote that went something like: "If you live each day as if it was your last, someday you'll most certainly be right." It made an impression on me, and since then, for the past 33 years, I have looked in the mirror every morning and asked myself: "If today were the last day of my life, would I want to do what I am about to do today?" And whenever the answer has been "No" for too many days in a row, I know I need to change something.
Remembering that I'll be dead soon is the most important tool I've ever encountered to help me make the big choices in life. Because almost everything — all external expectations, all pride, all fear of embarrassment or failure - these things just fall away in the face of death, leaving only what is truly important. Remembering that you are going to die is the best way I know to avoid the trap of thinking you have something to lose. You are already naked. There is no reason not to follow your heart.
About a year ago I was diagnosed with cancer. I had a scan at 7:30 in the morning, and it clearly showed a tumor on my pancreas. I didn't even know what a pancreas was. The doctors told me this was almost certainly a type of cancer that is incurable, and that I should expect to live no longer than three to six months. My doctor advised me to go home and get my affairs in order, which is doctor's code for prepare to die. It means to try to tell your kids everything you thought you'd have the next 10 years to tell them in just a few months. It means to make sure everything is buttoned up so that it will be as easy as possible for your family. It means to say your goodbyes.
I lived with that diagnosis all day. Later that evening I had a biopsy, where they stuck an endoscope down my throat, through my stomach and into my intestines, put a needle into my pancreas and got a few cells from the tumor. I was sedated, but my wife, who was there, told me that when they viewed the cells under a microscope the doctors started crying because it turned out to be a very rare form of pancreatic cancer that is curable with surgery. I had the surgery and I'm fine now.
This was the closest I've been to facing death, and I hope it's the closest I get for a few more decades. Having lived through it, I can now say this to you with a bit more certainty than when death was a useful but purely intellectual concept:
No one wants to die. Even people who want to go to heaven don't want to die to get there. And yet death is the destination we all share. No one has ever escaped it. And that is as it should be, because Death is very likely the single best invention of Life. It is Life's change agent. It clears out the old to make way for the new. Right now the new is you, but someday not too long from now, you will gradually become the old and be cleared away. Sorry to be so dramatic, but it is quite true.
Your time is limited, so don't waste it living someone else's life. Don't be trapped by dogma — which is living with the results of other people's thinking. Don't let the noise of others' opinions drown out your own inner voice. And most important, have the courage to follow your heart and intuition. They somehow already know what you truly want to become. Everything else is secondary.
When I was young, there was an amazing publication called The Whole Earth Catalog, which was one of the bibles of my generation. It was created by a fellow named Stewart Brand not far from here in Menlo Park, and he brought it to life with his poetic touch. This was in the late 1960's, before personal computers and desktop publishing, so it was all made with typewriters, scissors, and polaroid cameras. It was sort of like Google in paperback form, 35 years before Google came along: it was idealistic, and overflowing with neat tools and great notions.
Stewart and his team put out several issues of The Whole Earth Catalog, and then when it had run its course, they put out a final issue. It was the mid-1970s, and I was your age. On the back cover of their final issue was a photograph of an early morning country road, the kind you might find yourself hitchhiking on if you were so adventurous. Beneath it were the words: "Stay Hungry. Stay Foolish." It was their farewell message as they signed off. Stay Hungry. Stay Foolish. And I have always wished that for myself. And now, as you graduate to begin anew, I wish that for you.
Stay Hungry. Stay Foolish.
Thank you all very much.

Sunday, September 4, 2011

Three Useful Phrases in Life

After a long sojourn, Lavender Country is back today to share with you the following passage adapted from a convocation speech by communications professor, and now president of The University of Southern Mississippi, Martha Dunagin Saunders:
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In the Department of Communication Arts we spend a great deal of time thinking and talking about words—the meaning of words, the persuasive value of words, the ethical implications of words and, generally, the impact of words as they are delivered in messages among people. Yet the most important messages that humans deliver to one another are usually expressed in very simple terms. Today, I share with you three three-word phrases that I have found useful in my life.



The first three-word phrase I’ve found useful in life is this: I’ll be there. Have you ever thought about what a balm those three words can create?

I’ll be there. If you’ve ever had to call for a plumber over a weekend you know how really good these words can feel. Or if you’ve been stranded on the road with car trouble and used your last quarter to call a friend, you know how good those words can be. Think about them:
“Grandma, I’m graduating in August!” I’ll be there.
“Roommate, I’m stuck at the office and can’t get to the airport to meet my sister!” I’ll be there.
“Mom, the baby cries all night and if I don’t get some sleep I’ll perish!” I’ll be
there.

Recently I was talking with a local business person who is occasionally in a position to hire UWF graduates, and she told me the single most impressive thing a job candidate can do is to demonstrate a real interest in the well-being of that business. Someone who will help further the objectives of that organization, whether or not he or she is “on the clock” is going to be a valuable person. In other words, be somebody who will be there.

One of my favorite stories about someone who knew how to “be there” is told of Elizabeth, the Queen Mother of England, who was asked whether the little princesses (Elizabeth and Margaret Rose) would leave England after the Blitz of 1940. The queen replied:
“The children will not leave England unless I do. I shall not leave unless their father does, and the king will not leave the country in any circumstances whatever.” I’ll be there.



The second three-word phrase I want to present to you is perhaps the hardest to learn to say—I know it was for me and sometimes still is. That is, maybe you’re right.

Think about it. If more people were to learn to say maybe you’re right the marriage counselors would be out of business and, with a little luck, the gun shops. I know from experience it can have a disarming effect on an opponent in an argument. In fact, one of my lawyer friends uses it often in his closing remarks—and he is a very successful lawyer. Maybe you’re right.

It has been my experience that when we get so hung up on getting our own way that we will not concede on any point, we are doing ourselves a real disservice. Make life a little easier on yourself. Remember the old saying—“There are a hundred ways to skin a cat—and every single one of them is right.” Maybe you’re right.



The third phrase I want to introduce to you I must have heard a thousand times when I was a little girl. Whenever I was faced with a hard decision I would turn to my caregiver and ask what I should do. Her response was always the same three-letter
word phrase—“Your heart knows”—then she would go on about what she was doing.

“My heart knows?” I would think to myself. “What’s that supposed to mean? I
need advice here. I need for you to tell me what to do.”
She would just smile and say, “Your heart knows, honey, your heart knows.”
But as I was an imperious child, I would throw my hand on my hip and say,
“Maybe so, but my heart isn’t talking!”
To this she would respond—“Learn to listen.”

This brings me to the point of my speech. You know, life doesn’t come in the form of a degree plan. There’s no Great Advisor out there who will give you a checklist and say, “Do these things and you’ll earn your degree in ‘life.’”

To some extent, the page is blank now. You may have a rough outline of where you’re headed, but I can assure you, you won’t get there without having to make some tough decisions—and decision making is never easy.  You may be able to find people to suggest what you should do, but for the most part, no one will be willing to accept the responsibility for your mistakes. You’ll have to make your own choices.

My advice to you today is to learn to listen to your heart. The psychologists call this “turning into our subconscious.” Spiritual leaders call it “turning to a higher power.” Whatever you call it, there is an ability in each of you to find the right answers for your life. It’s there and it’s a powerful gift that all the education or degrees in the world can’t acquire for you. You’ve had it all along—now, you’re going to have to use it. In “The Bending of the Bough,” George Moore wrote: “The difficulty in life is the
choice.” Choose well.